Privacy policy

Privacy Policy

Last Updated: February 23, 2026

Pehchan (“we,” “us,” or “our”) operates pehchannyc.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our Site.

Our store is hosted on Shopify Inc. (“Shopify”), which provides the e-commerce platform that allows us to operate our business.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Business information (if submitted through contact forms)

  • Any information you provide when contacting us

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Date and time of access

  • Referring website

This information is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and supplier communications

  • Provide and maintain our website

  • Improve site functionality and performance

  • Monitor and analyze usage trends

  • Protect against fraud or unauthorized access

  • Comply with legal obligations

We do not sell your personal information.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable core site functionality

  • Analyze site traffic

  • Improve user experience

You may disable cookies through your browser settings; however, some features of the Site may not function properly.

Shopify may also use cookies and tracking technologies as part of its hosting services.

4. How We Share Information

We may share your information with:

  • Shopify (our hosting platform)

  • Service providers assisting with website operations

  • Legal authorities if required by law

  • Professional advisors (legal, accounting, etc.)

We only share information as necessary to operate our business or comply with legal obligations.

5. Shopify

Our Site is hosted by Shopify. Shopify processes certain information on our behalf to provide hosting, payment infrastructure, analytics, and related services.

To learn more about how Shopify handles personal information, you may review Shopify’s Privacy Policy at:
https://privacy.shopify.com

6. Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries

  • Maintain business records

  • Comply with legal or regulatory obligations

When information is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our Site uses secure hosting infrastructure provided by Shopify.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. International Visitors

If you access our Site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: rkatta@pehchannyc.com
Address:
Pehchan
109-26 131st Street
South Ozone Park, NY 11420
United States